We believe that dining is one of the most important touchpoints in a senior living community. It's not just about meals—it's about creating moments of joy, community, and dignity for residents while empowering your team to deliver excellence.
We are passionate about building sustainable programs that do not create dependency on outside consultants, but instead build internal competency and confidence in your leadership team. When we leave, you should feel more capable, more connected to your mission, and more equipped to evolve your dining program as your residents' needs change.
Our commitment is to honor the legacy and traditions that make your community special while preparing your organization for the future.

The DMR strategic management process is a system that, when followed step by step, blends real‑world experience with practical, evidence‑based thinking to guide decisions that help a community set clear goals and reach them.
At DMR, the vision is to create resident‑directed living and dining experiences that honor the company’s hospitality legacy while redefining what senior living can be for the next generation of residents, families, and staff.
Successful strategy planning has two basic rules:
understand the management cycle that links strategy and operations, and know what tools to apply at each stage of the cycle.
(Kaplan & Norton, 2008)

Rhythms of Daily Living (RDL©) centers on choice—both in how residents live each day and in how staff deliver care.
RDL creates a collaborative partnership between residents and caregivers, turning a traditional care setting into a true living environment. It supports quality care, a rich lived experience, and the dignity that comes from self‑determination.
As a management approach, RDL aligns residents’ natural rhythms with the support they require. Its core principle is that people should be able to make meaningful daily choices, independently or with assistance. RDL depends on caregivers to help define and achieve outcomes that respect each person’s preferences, while maintaining safe, reliable, and efficient systems of care and service.
The DMR strategic management process is a structured four-step system that blends art and science to help organizations set clear dining objectives and achieve them. DMR senior personnel collaborate with community and department leadership to assess operational and fiscal performance, including a systematic review of operating procedures and cost‑management protocols, using evaluative tools grounded in dining best practices to understand current performance, opportunities, and risks.
The four steps of the DMR process are discovery, recommendations, execution, and evaluation, with each phase building on the previous one to move from insight to action and measurable results. From discovery, DMR develops targeted recommendations aligned with organizational goals, resident experience, and operational realities, then partners with leadership to execute those recommendations through concrete actions, staff training, and workflow optimization, followed by disciplined evaluation to confirm impact and guide continuous improvement.
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